Privacy policy

Last updated on: 26 December 2025

This Privacy Policy describes how Camoufit (the “Website”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit our website, use our services, make a purchase from Camoufit (collectively, the “Services”), or otherwise communicate with us.

For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether as a customer, website visitor, or any other individual whose personal information we process.

We encourage you to read this Privacy Policy carefully.

Geographic scope of our Services

Camoufit offers its products and services exclusively to customers within Australia, United Kingdom, Italy, Greece, Romania, Hungary, New Zealand and United States. Orders and deliveries are only possible within Australia, United Kingdom, Italy, Greece, Romania, Hungary, New Zealand and United States. If you access our website from outside Australia, United Kingdom, Italy, Greece, Romania, Hungary, New Zealand and United States, please note that our Services are not intended for users outside Australia, United Kingdom, Italy, Greece, Romania, Hungary, New Zealand and United States. Orders placed from outside Australia, United Kingdom, Italy, Greece, Romania, Hungary, New Zealand and United States cannot be processed.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Website, the “Last updated” date will be adjusted accordingly, and where required we will take additional actions as required by law.

How we collect and use your personal information

To provide our Services, we collect personal information from a variety of sources. The type of information we collect and use depends on how you interact with us.

In addition to the specific purposes described below, we use your personal information to communicate with you, provide and improve our Services, comply with legal obligations, enforce applicable terms, and protect our rights as well as the rights of our users or third parties.

What personal information we collect

Information you provide directly

Personal information that you provide to us through the Services may include:

Contact details, including your name, address, telephone number, and email address.
Order information, such as billing address, shipping address, payment confirmation, and contact details.
Account information, such as username, password, security questions, and other login credentials.
Customer service communications, including messages you send to us via the contact form or by email.

Some features of our Services require you to provide specific personal information. You may choose not to do so, but this may limit your access to certain features.

Website usage information

We automatically collect certain information about your interaction with the Services (“Usage Data”), for example through cookies, pixels, or similar technologies. This may include:

Website access and usage behavior
Device information
Browser information
Network connection and IP address
Technical interactions with our Services

Information from third parties

We may also receive personal information from third parties, such as:

Service providers that support our website and Services (for example, Shopify)
Payment providers that process your payment information (for example, bank or credit card details)
Marketing and tracking providers when you visit our website, open emails, or interact with advertisements

We treat all third-party data in accordance with this Privacy Policy. See also: Third-party websites and external links.

How we use your personal information

To provide products and services

We use your personal information to perform our contract with you, including processing payments, managing orders and returns, account administration, shipping, notifications, and customer support. Shopify may link your account information to enhance your shopping experience.

For marketing and advertising

We use your personal information to send you promotional communications via email, SMS, or post, where permitted by law or with your consent. Your usage behavior may also be analyzed to provide tailored offers.

For security and fraud prevention

We analyze personal information to detect and prevent fraud, misuse, or security risks. If you register an account, you are responsible for keeping your login credentials secure. Any suspected unauthorized activity should be reported to us immediately.

To communicate and improve our Services

We use personal information to respond to your inquiries, improve our Services, and maintain customer relationships.

Cookies

Like many websites, we use cookies. For detailed information about the cookies used by Shopify, please see: https://www.shopify.com/legal/cookies.

We use cookies to operate and improve our website and Services (including saving preferences and activities), analyze usage, and better understand user behavior.

Third parties may also use cookies to personalize products, services, and advertisements.

Disabling cookies

Most browsers accept cookies automatically. You can set your browser to remove or block cookies. Please note that doing so may limit the functionality and user experience of the Website. Blocking cookies does not necessarily prevent data from being shared with advertising partners.

Sharing personal information

We may share personal information with third parties under certain circumstances, always in accordance with this Privacy Policy and only where there is a lawful basis to do so.

This may include:

Service providers acting on our behalf (for example IT, payments, analytics, customer service, storage, and shipping)
Marketing and business partners to offer you services or advertisements
With your consent, for example for product deliveries or social media integrations
Within our corporate group, as part of our legitimate interest in operating a successful business
In connection with business transactions (such as mergers or insolvency), or to comply with legal obligations, enforce our terms, or protect our rights

Categories of data and recipients

Category	Recipients
Identifiers like name, contact info, order and account details	Service providers and third parties, e.g. hosting, payment processors, shipping and support partners
Commercial info like orders, purchase data, customer service interactions	Marketing and business partners
Internet or network data like usage and IP address	Affiliates, analytics and security partners
Geolocation data derived from IP address	Technology and security providers

Third-party websites and external links

Our Website may contain links to websites or platforms operated by third parties. When you follow these links, you leave our Website. Please review the privacy and security policies of those external sites separately, as we are not responsible for their content, accuracy, or privacy practices.

Any information you publicly share, for example via social media or comment sections, is visible to other users. Linking to such sites does not imply endorsement or affiliation on our part.

Children’s data

Our Services are not directed at children, and we do not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us immediately so that we can delete this information.

To our knowledge, as of the date stated above, we have not “sold” or “shared” personal information of individuals under 16 years of age, as defined by applicable law.

Data security and retention

We take appropriate technical and organizational measures to protect your personal information. Please note that no system is completely secure. Therefore, do not transmit sensitive information via unsecured channels such as email.

How long we retain your personal information depends on:

Whether you have an active account with us
Legal retention requirements
Whether the data is needed for inquiries, warranty, or legal purposes

Your rights

Depending on your place of residence, you may have the following rights (not all of which apply in every case):

Right of access
Right to deletion
Right to rectification
Right to data portability
Right to restriction of processing
Right to withdraw consent (where processing is based on consent)
Right to object (where processing is based on legitimate interests)
Right to lodge a complaint with a supervisory authority

Communication preferences

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email. Transactional emails (such as order confirmations) are not affected.

How to exercise your rights

You may exercise your rights by contacting us using the contact details below. To verify your identity, we may request additional information (such as your email address or customer account details). In some cases, you may appoint an authorized representative to act on your behalf.

Complaints

If you have concerns about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may, depending on your place of residence, lodge a complaint with your local data protection authority or appeal our decision.

International data transfers

We may transfer, store, and process your personal information in countries outside your country of residence. This may include processing by staff, service providers, or partners who support us in delivering our Services.

We take appropriate measures to ensure compliance with all relevant data protection laws and security requirements in connection with such transfers.